A garbage disposal that's been making grinding sounds for months before stopping entirely often has a seized bearing or cracked impeller โ signs the motor isn't worth repairing. Our techs in Kendleton tell you honestly whether a repair or a same-day unit swap makes more financial sense.
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Garbage disposal failures have specific, diagnosable causes. Our techs don't just swap units โ they identify what failed and whether repair or replacement is the right call for your situation.
Hum but no spin: jammed impeller. No sound at all: tripped thermal overload or failed motor. Intermittent operation: loose wiring at the switch or disposal unit. Continuous drain from the sink collar: failed sink flange gasket. Leak from the side: dishwasher drain hose connection or internal body crack. We trace the symptom to the specific cause before recommending any solution.
InSinkErator models use a 1/4-inch Allen wrench at the center bottom; Waste King models use a broom-handle approach at the top. Knowing which you have before arriving saves time and prevents the wrong tool damaging the motor shaft.
We give you the actual cost comparison. If clearing the jam and pressing the reset button fixes it, that's what we do. If the motor has failed, we show you the replacement options and install same-day.
A disposal isn't an isolated appliance โ it connects to the sink drain, the dishwasher drain (if present), and the drain arm leading to the p-trap. We inspect the full connection set during any disposal call: drain arm slope, dishwasher drain knockout (if a dishwasher is being added), and p-trap connection integrity.
From a simple jam clear to a full replacement with drain reconnection, here's how we handle each garbage disposal scenario in Kendleton, TX.
If the jam-clearing wrench won't budge the impeller, the motor shaft may be seized rather than just stuck from debris โ we distinguish between the two before recommending replacement.
If power is confirmed at the disposal and it still won't start after a reset, the motor is failed. We then move to the replacement conversation with honest cost comparison.
We identify the leak source before recommending any repair. A sink collar re-seal is a 30-minute job. A unit with a cracked body has no cost-effective repair and warrants replacement.
If the turntable bearing has failed โ indicated by a loud rumbling throughout operation rather than specific impact sounds โ that's an internal motor wear failure that warrants replacement.
If the slow drain persists after cleaning the drain arm and p-trap, a camera scope of the kitchen drain line is the next step to check for blockage further downstream.
Replacement includes: safely disconnecting electrical at the junction box under the sink, removing the old unit and mounting assembly, installing the new unit with correct wiring and plumbing connections, testing for full jam-free operation, and verifying zero leaks at all connections before leaving.
A disposal call takes 30โ60 minutes in most cases. Here's exactly how it goes โ from your first call to a clean, functional kitchen drain.
Hums but won't spin, completely silent, grinding noise, leaking, or slow to drain โ each symptom tells our dispatcher which tools and possible replacement units to have on the truck. Knowing the disposal brand is a plus but not required.
For leaks, we dry the area completely and run a short test cycle to confirm exactly which connection is dripping.
You receive a flat-rate price for the repair option and, if relevant, the replacement option with unit cost included. For a simple jam clear, that's a single, low line item. For a failed motor, we show you the new unit cost and installation price together.
After repair or replacement, we run the disposal through a full test: several cycles with water running, check under the sink for any drip at all connection points, and confirm the drain arm clears at a normal rate.

Disposal hummed and wouldn't spin. I'd already tried the Allen wrench trick without success. Masters Plumbing Service's tech came out, worked the impeller free from underneath while removing a piece of broken ceramic that had fallen in โ it had wedged between the impeller and the grinding ring in a way I couldn't have cleared from the top. Cleared the jam, pressed the reset, tested. Five-minute fix. Honest about the call minimum charge, no attempt to upsell a replacement on a perfectly good motor.
Disposal making a loud rattling noise but still grinding. Tech took out a bottle cap that had gotten past the splash guard and was spinning around the grinding chamber. Cleaned out the chamber, confirmed the impeller wasn't damaged, tested for smooth operation. Twenty-minute visit, everything working perfectly.
Old disposal stopped working completely โ no hum, nothing. I assumed the motor failed. The tech checked the wiring first โ found a loose wire nut at the junction box under the sink that had vibrated loose over the years. Reconnected the wire, reset the overload button, disposal came right on. Would have been embarrassing if I'd bought a replacement unit. Masters Plumbing Service's thoroughness saved me a few hundred dollars.

Our trucks carry replacement disposal units in common horsepower ratings for same-day installation when the motor has failed.

Our disposal techs in Kendleton, TX carry the tools and replacement units to resolve any disposal problem same visit. Flat-rate pricing, honest repair-vs-replace guidance, and no unnecessary upselling.
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